Refusals by bus operators
When the MTA bought its first accessible buses, drivers said they didn’t have enough training to operate the lifts and didn’t bring keys to use them. Disability activists Denise McQuade and Anne Emerman protested when they couldn’t board. Anne was threatened with arrest, and Denise sat on the bus steps for seven hours until she could finally board. Activists later gave out keys to those who needed a lift.


