Audible and visible announcements

After the ADA, advocates urged better announcements of vehicle arrivals and service changes. Clear audible and visible travel information helps people travel with confidence. This is especially important for people with disabilities. The Hearing Loss Association of America’s New York chapter pushed for digital signage on buses and subway platforms.

Close-up upward view of a circular perforated speaker grille mounted in the ceiling of a New York City subway car.

Date: 2016

Image Description: A color photograph angled upward showing a round, white perforated loudspeaker grille flush-mounted into the white ceiling panel of a modern New York City subway car. Below the ceiling panel, the interior of the train car stretches into the background with overhead fluorescent lighting strips, advertisements, metal handrails, and a few passengers visible.

Creator: WNYC

Source: WNYC

Two vertical digital information screens mounted on a red-tiled wall at the Bowling Green subway station showing arrival times and elevator status.

Date: 2016

Image Description: A color photograph of two side-by-side vertical digital display screens mounted on a glossy red brick-tiled wall inside the Bowling Green subway station. The left screen, headed “Next Uptown & The Bronx Trains,” displays a real-time route strip map for the 4 train to Burnside Av arriving in 3 minutes (highlighting accessible transfer stations along the route) and upcoming 5 trains at 6, 7, and 8 minutes. The right screen, headed “Welcome to Bowling Green,” displays “No service alerts for this station,” “Elevator & Escalator Status at this Station: Elevators and escalators are working normally,” and “Systemwide Status” icons showing delays, planned work, and good service across subway lines.

Creator: WNYC

Source: WNYC

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